24-HOUR CRISIS HOTLINE: (407) 847-8562 / (407) 846-2472 TTY 24-HOUR CRISIS TEXTLINE: (321) 306-0677
(407) 847-8562 / (407) 846-2472 TTY
(407) 847-8562 / (407) 846-2472 TTY

“Help Now was founded by volunteers in 1981, and today, our volunteers continue to serve a vital role in every aspect of the agency. Volunteers are important to us because they contribute their time, energy and ideas. They increase our visibility in the community, expand our capacity to provide services and send a strong message of caring to our program participants. Help Now is successful because of the support of amazing volunteers.”

– Tammy Douglass, Executive Director

If you would like to become a part of our elite staff of volunteers, please fill out a Volunteer Application. We have many volunteer opportunities, so we invite you to speak to our Volunteer Coordinator today!


Available Positions

Kitchen Help on Food Delivery Day (Currently Tuesdays, 11am to 1pm)

Every Tuesday, we receive a delivery from the Second Harvest food bank. We need help sorting and storing the food for our residents! (This is on hold due to COVID19)

Maintenance Projects/Cleaning

There are always things to fix at both the shelter and the outreach center—think raking leaves, yard work, cleaning windows and carpets, general cleaning, repairs and upkeep.

Sorting Donations

Especially around the holidays, we need help sorting all the donations that come in. We also always need help organizing our storage closets, where we keep our back stock for our residents!

Activities Project Leader

This position includes doing crafts and activities with kids, adults or both.

Homework Aids (Monday – Friday, 4-6pm)

This position involves tutoring children, generally ages 5-16, after school and helping them with their homework. This is a great opportunity for high school students who need community service hours!

Special Events

This position is short-term and sporadic work at our events, such as our float in the Annual Christmas Parade, our Christmas Party and putting on other events for Easter, Halloween, Domestic Violence Awareness month and more. We are also happy to host volunteer groups for special projects, such as dinners at the shelter and corporate Days of Caring.

Public Relations Representative

This position involves attending community and agency fairs, where you will table and educate different groups about the services Help Now offers, usually alongside a Help Now staff member.

Phone Advocate

This job involves answering the phones on the domestic assault 24-hour crisis lines or interacting with victims. It may also include performing shelter intakes over the phone. *IMPORTANT: Since advocacy means direct interaction with clients, this position requires 30 hours of training before commencement!

Adult Shelter Group Aid

This position requires assisting one of our counselors with an evening support group for our residents.

Children’s Group Aid

This job involves working with our evening support group for kids. Usually, the groups are divided by age and the counselor works with one group while the aid supervises the other, and then they switch.

Outreach Support Group Aid

This position involves lending a hand with facilitating support groups for non-residential clients.

Expect Respect Co-Facilitator

This position includes volunteering once a week for 11 weeks to assist a staff member in leading Expect Respect, a domestic violence prevention program that teaches young adults about healthy relationships, in local schools. If interested, you must submit a volunteer application through Osceola Public Schools OASIS volunteer system and attend their orientation.

Event Volunteer

Please contact evelynhj@helpnowshelter.org to sign up for outreach events. Thank you!